Effective date and last updated: October 15, 2026

Treasure Shot Privacy Policy

Introduction

Touch Won and Subsidiaries ("we", "us" or "our") is registered in North Carolina and publishes the Treasure Shot app. Treasure Shot is software for businesses. A business (an "operator") pays a monthly subscription and gets its own Clan code. Players sign in to the Treasure Shot app under that Clan code, so the operator's player group is its own.

This Privacy Policy explains, in plain words, what personal information we collect, how we use it, who we share it with, and the choices and rights you have. It applies when you visit treasureshot.com or portal.treasureshot.com (the operator portal), when you use the Treasure Shot app, and when you contact us (together, the "Services").

Two promises up front: we never sell operator or player data, and we don't give one operator's players to any other operator.

If you don't agree with this policy, please don't use the Services. Questions? Email us at support@touchwon.com.

1. Information we collect

1.1 Operators (business accounts)

When a business signs up in the operator portal, we collect the name, email address and phone number of the person signing up, a password, the Clan code the business picks, the subscription it chooses, and any account details it adds later.

1.2 App users (players)

When you use the Treasure Shot app, we collect:

• Phone number, used to sign in. We text a one-time code to confirm it.
• User ID: your username, account number and password (stored in protected form).
• Clan code: the code of the operator group you joined.
• Gameplay: your balance, scores, game sessions and activity in the app.
• Crash and diagnostic data: error and crash reports, device type, operating system, app version and IP address, which help us fix problems.

The app does not collect your precise location, contacts, photos or files.

1.3 Payment information

Operator subscriptions are paid by card through our payment processor, which stores card details under its own privacy policy. We keep records of subscriptions and payment status. Players do not pay us through the app, so we do not collect payment information from them.

1.4 Website and communications

Our websites record technical information such as IP address, browser, pages viewed and times of access. When you email, call or text us, we keep what you send us.

We don't ask for sensitive personal information, such as Social Security numbers or health information, and we ask that you not send it to us.

2. How we use information

• Provide the Services: create and run accounts, confirm phone numbers, connect each player to the Clan code they joined, and show each operator its own players and activity.
• Bill operators: process subscriptions and keep billing records.
• Support you: answer questions and handle requests.
• Communicate with you: send sign-in codes and account and service messages.
• Improve the Services: fix crashes and errors and build new features.
• Keep the Services safe: prevent fraud, misuse and unauthorized access.
• Meet legal duties: comply with the law and protect our legal rights.

3. How we share information

We never sell operator or player data. We share personal information only in these situations:

• With the operator whose Clan code you joined (players): that operator can see your account in its portal, including your username, phone number, balance and activity under its code. Each operator is responsible for how it uses that information.
• With service providers that help us run the Services and may use the information only to do that work for us: hosting, text messaging (sign-in codes) and payment processing.
• For legal reasons and safety: when the law or a legal process requires it, or to protect the rights, property or safety of us, our users or the public.
• With professional advisors, such as lawyers and accountants, under a duty of confidentiality.
• In a business transfer, such as a merger or sale, where the new owner must keep following this policy or tell you before anything changes.
• With your permission.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

4. Your choices and rights

Depending on where you live, you may have the right to access, get a copy of, correct or delete your personal information, and to opt out of the sale of personal information or targeted advertising (we do neither). We will not treat you differently for using your rights.

Deleting your account: see treasureshot.com/delete-account, or email support@touchwon.com with the subject "Delete my Treasure Shot account".

Other requests: email support@touchwon.com. We will confirm your identity first, usually by matching your phone number. We aim to respond within 45 days. If we turn down a request, you can appeal by replying with the subject "Appeal".

5. Where your information is stored

The Services are meant for people and businesses in the United States. We and our service providers store and process personal information in the United States.

6. How we protect information

We use reasonable safeguards, such as encrypted (HTTPS) connections, password-protected accounts and limits on who can access data. No method is completely secure. Please keep your password and sign-in codes private.

7. Children

The Services are not for anyone under 18. We do not knowingly collect personal information from anyone under 18, and we will delete it if we learn we have. To report a concern, email support@touchwon.com.

8. How long we keep information

We keep personal information for as long as your account is open and as needed to provide the Services, meet legal, tax and accounting duties, resolve disputes and enforce our agreements. When we no longer need it, we delete or de-identify it. After a confirmed deletion request, we delete or de-identify your account data within a reasonable time, unless the law requires us to keep it, as described on our Delete Account page.

9. Changes to this policy

We may update this policy. We will post the new version here and change the date above. If a change is important, we will tell you in the app or by message.

10. Contact us

Touch Won and Subsidiaries, North Carolina, USA. Email: support@touchwon.com